Browser rings
If you’re in the CRM, the call rings there first.
VoiceA dedicated number in Espo Pro
Every call recorded, transcribed and on the contact.
Answer in the browser or on your phone. The recording, the transcript and a follow-up draft land on the contact. Nothing sends until you tap Send.
It rings the phone you already have.
Browser first, then your phone, then voicemail. One number, and every ring lands on the contact.
Then your phone
The same call moves to the number you set.
Then voicemail
The recording, a missed-call alert and a call-back task land on the contact.
espo.ai/dashboard · ringing
INCOMING · ESPO LINE
Priya ShahDedicated line · CRM first
9:41
RINGINGPriya ShahListing inquiry · 14 Oak
Ringing in the browser
Ask what happened on the call.
The recording is already on the contact. Ask the assistant for a recap, and the follow-up waits on you. The recording, transcript, recap and draft stay together, so approving is a decision, not detective work.
- Recording already on the contact
- Recap from the call, not a guess
- Follow-up waits on Send
EspoCRM AgentNothing sends until you tap Send Ready
TODAY · 2:14 PM
You2:14 PM
What did we cover on the Martinez call?
Assistant2:16 PMRecap ready · Nothing sent
They want a second showing Sunday, asked about HOA fees, and said they’d talk to their lender tomorrow.
Type a message...
Voice comes with Espo Pro.
$700/month + $2,000 build. On Growth Partner, every agent gets a number. We set up the number, the ring path to your phone and your voicemail, and you take the next call from the CRM.