Skip to main content
ResourcesVideos · field notes · guides

The work, explained in the open.

Long-form video, practical real-estate notes, and the product work worth knowing about, all in one place.

Product notes

What’s new at Espo.

Major client-facing releases and meaningful improvements. Small fixes and internal work stay out of the way.

Contact deletion reports failures and clears scheduling children: live

Bulk contact deletion no longer fails silently

Contact approval cards show ownership and notification consequences: released

Review the assigned teammate before creating a contact

ChatGPT can fill a booking on your site: you still confirm

Website + IDX can make your booking page usable by ChatGPT

The Calendar assistant can name connected events

One existing source switch controls useful Calendar answers

CRM core-loop reliability release is live

The client CRM now runs on the hardened core loop

Classic lead scoring now has a safe status-neutral release path

Legacy Contact Status can be removed from scoring without erasing real work

Pipeline Stage is now the clear CRM lifecycle

The contacts workspace now centers work instead of a duplicate lifecycle

Deliberate sequence resumes now start a fresh reply window

Old replies no longer undo an intentional resume

Calendar team ownership and Open Houses are live

One team color everywhere

CRM Agent 2.0 now uses the new Conversation Canvas

A crisp light-and-dark workspace

CRM Calendar questions now require a signed-in human session

Private Calendar context no longer follows API-key access

CRM identity now carries the real brand through the workday

Better Brokers now uses its full official lockup